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Content Rights Policy

Last updated:2026-08-27
Operator:NEVELL Inc.
Service:OtomoDrive
Contact:support@nevell.co.jp

This English text is a reference translation. The official, legally binding version is the Japanese version; in the event of any discrepancy, the Japanese version prevails.

⚠️ Key points

  • You keep the rights to what you post (spot information, reviews, photos, meetup posts, nickname). We do not take ownership of your content.
  • We use it only as needed to operate, improve and promote the Service (the licence in Section 7 of the Terms).
  • AI output (AI suggestions and AI conversation) is reference information only. We do not warrant its accuracy or that it does not infringe third-party rights.
  • Do not record, copy, repost or broadcast other users' conversations or posts without permission.
  • If you believe your rights have been infringed, please contact us using the procedure on this page.

1. About this Policy

This Policy sets out the ownership of, and conditions for using, content on "OtomoDrive" (the "Service") provided by NEVELL Inc. (the "Company"), together with the procedure for reporting infringement. This Policy forms part of the Terms of Service and gives effect to Section 7 (User Content) and Section 13 (Intellectual Property) of the Terms.

2. Ownership

  • User Content (spot information, reviews, photos, meetup posts, nicknames and other material posted by users) remains owned by the user who posted it. It is not assigned to the Company.
  • The Service itself (app, website, design, logos, software, and text or images created by the Company) is owned by the Company or its licensors.
  • AI suggestions and AI conversation responses are generated using technology provided by external AI providers. The Company does not warrant their ownership, accuracy, or that they do not infringe the rights of third parties.
  • Speech in voice calls belongs to the speaker. The Company handles it only as necessary for safety, moderation and quality improvement, in accordance with the Terms and the Privacy Policy.

3. Licence you grant to the Company

You grant the Company a free, non-exclusive licence to use (reproduce, display, modify, transmit, etc.) your User Content to the following extent (Section 7 of the Terms).

  • Use necessary to provide the Service, such as display, search and recommendation within the Service
  • Internal use for quality improvement, troubleshooting and safety
  • Use to introduce or promote the Service (store listings, announcements). Where practicable we will indicate the source.
  • Resizing, cropping and formatting as required for display

4. Your warranties

When posting, you warrant that:

  • you have the right to post the content (you created it yourself, or you obtained permission from the rights holder);
  • it does not infringe any third party's copyright, trademark, portrait rights, privacy, trade secrets or other rights;
  • you have obtained any necessary consent from people appearing in photographs; and
  • it is not reposted from another service or social network without permission.

5. Other users' content

The Service connects you by voice with people you do not know. The following are prohibited:

  • Recording voice calls, and publishing, broadcasting or providing such recordings to third parties (except with the consent of the person concerned)
  • Reposting, redistributing or selling other users' posts (reviews, photos, etc.) without permission
  • Identifying individuals from other users' speech or posts, and publishing such information
  • Using content of the Service for machine learning or datasets without permission, or collecting it automatically by scraping or similar means

6. Removal by the Company

The Company may, without prior notice, hide or delete content, restrict features or suspend accounts where it considers that (Section 9 of the Terms):

  • the content infringes, or may infringe, the rights of a third party;
  • the content violates, or may violate, the prohibited conduct in the Terms;
  • the content is contrary to law or public order; or
  • the content is otherwise inappropriate in the Company's judgement.

7. Reporting infringement

If you believe your rights are being infringed, please contact support@nevell.co.jp with the following information. We will review it and take appropriate action.

  • your name and contact details;
  • the right you claim is infringed (copyright, portrait rights, trademark, etc.);
  • information identifying the content (display name, spot name, date and time of posting, screenshots, etc.);
  • confirmation that you are the rights holder or its authorised agent; and
  • a statement that the information in your report is accurate.

8. Objecting to removal

If your content has been removed or hidden, you may object by contacting support@nevell.co.jp. We will review your objection and restore the content if we consider it appropriate.

9. After account deletion

Handling after deletion of your account follows the Account Deletion page and the Privacy Policy. Note that some material, such as records of conversations with other users, may remain where it cannot be deleted immediately by its nature.

10. Changes to this Policy

The Company may revise this Policy. Where a material change is made, we will announce it within the Service or by other means.

11. Contact

For questions about this Policy, please contact support@nevell.co.jp.

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